Course curriculum

  • 1

    Start of Day

    • Daycare list

    • Estimates and reservations

    • Start of day quiz
  • 2

    New Clients

    • Colour codes
  • 3

    Points Of Contact

    • Phone

    • Email

    • Broadly

    • In person

    • Social Media

    • Points of contact quiz
  • 4

    Pipedrive

    • How to add a new client

    • Integrating Paw Partner and PipeDrive

    • How to search an existing client and add a new deal/find an open deal

    • How to win/lose a deal

    • How to use templates/edit them as needed

    • Creating a new task/follow up

    • When to lose a deal vs when to keep

    • Pipedrive quiz
  • 5

    FAQs

    • Boarding refund/cancellation policy

    • Vaccination requirements

    • Neuter/Spay requirements

    • Additional services

    • Daycare and boarding packages - the different options

    • FAQs Quiz